Voices & Stories We are a preparedness team!


By Nathan Lungu • Posted on February 3, 2021

“Moving into my own place for the first time in two years I may have forgotten the importance of being ready for any possible disaster that may arise and unfortunately a little unprepared. The teachings of safety and preparedness from my own parents went over my head as I was more focused on moving into my place than the dangers that can always come up unexpectedly. I was thankful to have ACC with a team of well-prepared and knowledgeable staff to help cover the things I had forgotten.  Lauren Utterback went out of her way to bring me extra face masks and gloves during this uncertain time amidst the COVID-19 pandemic. With her help I was able to leave my home with a feeling of being better prepared to stay safe and healthy. Also, her help with putting together a list of emergency contacts and doctor information is now easily readable and hangs on my fridge for anyone that may need it in a hurry. Her suggestions for putting together an ‘emergency preparedness kit’ and the items to include helped me tremendously through a process I started to feel overwhelmed by. I now know I have a team I can go to for anything relating to preparation and safety among a list of other services they provide. 

"Thank you, Lauren, and thank you ACC”

-Nathan Lungu, Consumer of Lauren Utterback, Independent Living Advocate 

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            [id] => 12
            [date] => 2022-10-19
            [status] => Active
            [new] => 
            [title] => Access in the News!
            [author] => Brittany Pudnos
            [article] => 

Did you know that Close to 30 million adults in the U.S. could benefit from hearing aid use? And that the average price of an adult hearing aid is about $2,000-$3,000. It can range from $1,000 up to more than $4,000 for each device, depending on the level of technology. The good news is that the push for easier access to assistive technology had a big win recently! On August 16th, The U.S. FDA issued a final rule to improve access to hearing aids. Certain hearing aids for those who are 18 and older will now be available with no doctor's visit or fitting necessary. These new over-the-counter (OTC) hearing aids enable consumers with perceived mild to moderate hearing impairment to purchase hearing aids directly from stores or online retailers without the need for a medical exam, prescription, or fitting adjustment by an audiologist. 

“Reducing healthcare costs in America has been a priority of mine since Day One, and this rule is expected to help us achieve quality, affordable healthcare access for millions of Americans in need,” said Health and Human Services Secretary Xavier Becerra. “Today’s action by the FDA represents a significant milestone in making hearing aids more cost-effective and accessible.”

What a great way to take down barriers and make healthcare accessible for all!

https://www.fda.gov/news-events/press-announcements/fda-finalizes-historic-rule-enabling-access-over-counter-hearing-aids-millions-americans

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1. Listen and believe our experiences.
When we say something is inaccessible or that we’ve experienced discrimination, believe us. Avoid minimizing or questioning our experiences; access barriers may not be visible to you, but they are real to us.

2. Ask how to offer support before stepping in.
If you want to help, start by asking if and how we’d like your support, especially in public situations. Respect our preferences, even if they differ from what you expect.

3. Be honest, respectful, and direct.
Treat people with disabilities as equals. Communicate honestly and avoid being overly cautious or performative; authenticity builds trust.

4. Learn with us, not about us.
Attend disability-related events, trainings, and celebrations. Support disability-led organizations, amplify our voices, and encourage others to do the same.

5. Understand that disability experiences are diverse.
Disability intersects with race, class, gender, sexuality, and culture. Recognize that no single person represents all disability experiences.

6. Respect boundaries around questions and privacy.
If you’re curious about someone’s disability, ask respectfully, and be okay if they prefer not to discuss it. No one owes an explanation about their body or experience.

7. Use inclusive language and honor preferences.
If you’re unsure about what terms to use (e.g., “disabled person” vs. “person with a disability”), it’s okay to ask what someone prefers. Language matters, and being flexible shows respect.

8. Be comfortable being uncomfortable.
Allies make mistakes; what matters is listening, apologizing when needed, and continuing to learn. Don’t let fear of imperfection stop you from showing up in solidarity.

) [2] => Array ( [id] => 1 [date] => 2025-12-21 [status] => Active [new] => Yes [title] => Note to Readers About the Word “Ableism” [author] => Jacob Lesner-Buxton [article] =>

Note to readers about the word “ableism”. In short, the word ableism means discrimination against people with disabilities.

An example of ableism is a two-story office building without an elevator. The designers of the building consciously or unconsciously assume that people with mobility issues wouldn’t need to access the top floor of the building. Their ableist assumptions caused them not to build an elevator.

Another example of ableism happened at Cal-State East Bay earlier this year. A group of students with intellectual and developmental disabilities enrolled in a certificate program were denied a chance to participate in the school's commencement ceremony.

While the school claimed that only those who were receiving degrees were allowed to cross the stage, activists provided examples of others who received certificates who were allowed to take part in past ceremonies. They suggest that the school administration was acting on an ableist assumption that students with disabilities weren’t supposed to graduate from college. Despite public pressure, the school administration still wouldn’t let the students cross the stage.

We hope that through reading these articles, you begin to notice ableism in society and look for ways to advocate against ableism by becoming an ally to people with disabilities.

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