Voices & Stories Tips for Being an Ally to People with Disabilities


By Jacob Lesner-Buxton • Posted on November 30, 2025

1. Listen and believe our experiences.
When we say something is inaccessible or that we’ve experienced discrimination, believe us. Avoid minimizing or questioning our experiences; access barriers may not be visible to you, but they are real to us.

2. Ask how to offer support before stepping in.
If you want to help, start by asking if and how we’d like your support, especially in public situations. Respect our preferences, even if they differ from what you expect.

3. Be honest, respectful, and direct.
Treat people with disabilities as equals. Communicate honestly and avoid being overly cautious or performative; authenticity builds trust.

4. Learn with us, not about us.
Attend disability-related events, trainings, and celebrations. Support disability-led organizations, amplify our voices, and encourage others to do the same.

5. Understand that disability experiences are diverse.
Disability intersects with race, class, gender, sexuality, and culture. Recognize that no single person represents all disability experiences.

6. Respect boundaries around questions and privacy.
If you’re curious about someone’s disability, ask respectfully, and be okay if they prefer not to discuss it. No one owes an explanation about their body or experience.

7. Use inclusive language and honor preferences.
If you’re unsure about what terms to use (e.g., “disabled person” vs. “person with a disability”), it’s okay to ask what someone prefers. Language matters, and being flexible shows respect.

8. Be comfortable being uncomfortable.
Allies make mistakes; what matters is listening, apologizing when needed, and continuing to learn. Don’t let fear of imperfection stop you from showing up in solidarity.

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        (
            [id] => 16
            [date] => 2021-02-03
            [status] => Active
            [new] => 
            [title] => Consumer shares how receiving a Chromebook has changed her life
            [author] => Anonymous
            [article] => 

The COVID-19 Pandemic has shifted most services, appointments, and social gatherings to take place virtually, and having access to a computer has become more important than ever. In the above video, one of our consumers talks about how essential having access to a computer is for her and how receiving a Chromebook through ACC has benefitted her. 

) [1] => Array ( [id] => 12 [date] => 2022-10-19 [status] => Active [new] => [title] => Access in the News! [author] => Brittany Pudnos [article] =>

Did you know that Close to 30 million adults in the U.S. could benefit from hearing aid use? And that the average price of an adult hearing aid is about $2,000-$3,000. It can range from $1,000 up to more than $4,000 for each device, depending on the level of technology. The good news is that the push for easier access to assistive technology had a big win recently! On August 16th, The U.S. FDA issued a final rule to improve access to hearing aids. Certain hearing aids for those who are 18 and older will now be available with no doctor's visit or fitting necessary. These new over-the-counter (OTC) hearing aids enable consumers with perceived mild to moderate hearing impairment to purchase hearing aids directly from stores or online retailers without the need for a medical exam, prescription, or fitting adjustment by an audiologist. 

“Reducing healthcare costs in America has been a priority of mine since Day One, and this rule is expected to help us achieve quality, affordable healthcare access for millions of Americans in need,” said Health and Human Services Secretary Xavier Becerra. “Today’s action by the FDA represents a significant milestone in making hearing aids more cost-effective and accessible.”

What a great way to take down barriers and make healthcare accessible for all!

https://www.fda.gov/news-events/press-announcements/fda-finalizes-historic-rule-enabling-access-over-counter-hearing-aids-millions-americans

) [2] => Array ( [id] => 14 [date] => 2021-02-01 [status] => Active [new] => [title] => ACC's AT Coordinator assists a consumer in obtaining a wheelchair ramp [author] => Anonymous [article] =>

ACC's Assistive Technology Coordinator, Tamarr, helped one of our consumers to get a wheelchair ramp for her front door. Since she moved into her house about 3 months ago, she has been unable to leave and has relied on the support of friends and family due to access issues. Check out the video below to learn more about how this ramp has changed Monique's life!
 

) ) 1

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