Note to readers about the word “ableism”. In short, the word ableism means discrimination against people with disabilities.

An example of ableism is a two-story office building without an elevator. The designers of the building consciously or unconsciously assume that people with mobility issues wouldn’t need to access the top floor of the building. Their ableist assumptions caused them not to build an elevator.

Another example of ableism happened at Cal-State East Bay earlier this year. A group of students with intellectual and developmental disabilities enrolled in a certificate program were denied a chance to participate in the school's commencement ceremony.

While the school claimed that only those who were receiving degrees were allowed to cross the stage, activists provided examples of others who received certificates who were allowed to take part in past ceremonies. They suggest that the school administration was acting on an ableist assumption that students with disabilities weren’t supposed to graduate from college. Despite public pressure, the school administration still wouldn’t let the students cross the stage.

We hope that through reading these articles, you begin to notice ableism in society and look for ways to advocate against ableism by becoming an ally to people with disabilities.

It’s stories that enable us to connect; stories that allow us to see and know each other without anger, fear, defensiveness and resistance. And thus, it’s stories that I’ll be telling in my upcoming book entitled, See Us, Know Us: Profiles of Disability (formerly Living Our Disabled Lives.)

This book will profile 30 diverse individuals with disabilities. Each profile consists of a portrait, taken by Natalie Brescia, a short biography, and an original poem that speaks to each person’s unique experience with disability.

After working as an Educational Consultant and Disability Educator for ten years, I felt that the resistance to learning about equity and inclusion was growing. In spite of my best efforts to design experiences that focused on growth, learning, and connection, participants in the training sessions that I led felt upset, embarrassed, ashamed, and sometimes blamed for the inequities and stratification of our society and communities.

While it’s not necessarily bad for people to experience these feelings, I found that most want to avoid them and that this desire for avoidance was evident in growing resistance to being vulnerable and open to growth in these settings.

There was one exception. When an individual in the session told a personal story about their experience as a member of a marginalized group, people listened more openly. Those hearing others stories were not defensive, they didn’t feel the need to push back, challenge, or discredit the speaker. Instead, they were able to listen, gaining new understandings of the lives lived by those who were different than they were. Often the people that they were listening to were friends, neighbors, and colleagues, and it was easier for them to accept and reflect on the experiences of these people because they knew and cared about them.

Stories allow us to understand and connect with each other. While we may see differences between ourselves and others, when we hear and tell stories, not only do we come to better comprehend each other’s lives, we also develop empathy. We can be different and still care about each other. When listening, we look for connection, and this enables us to find these similarities and connections in spite of differences.

I thought a lot about this as I considered how to continue to advocate and educate. This power of storytelling was true for me as well. When I shared my story, others would listen and ask questions, interested to learn. I too learned so much from the stories of those in my training sessions and those with whom I collaborated. Their stories helped me to be a better person, a better member of every community of which I am a part, and a better educator and advocate.

I believe that stories can be transformative; building deep understanding of and compassion for one another. The purpose of telling stories of people with disabilities is not to have others pity us, not to have others be inspired by us, but rather to recognize the complexities of our lives and to see similarity and difference in the lives that we all live.

I do also hope, in reading the stories and the poems that I’ve written, that people will gain a better understanding of why and how our world, the physical and philosophical, needs to change to be more equitable and inclusive, so as to support the participation and contributions of us all. In this way, this book and these stories are ways to continue to do disability advocacy. Please join me in telling our stories.

Look for, See us, Know Us: Profiles of Disability available in 2026.

Jenn Chassman Browne https://newground.us/

In 2020, at just 35 years old, Kyle was diagnosed with a condition that caused total paralysis and was told he might never live independently again. After three years of hard work in therapy, he was determined to regain his independence. By 2024, Kyle was living in a care home costing $7,000 a month, facing the possibility of being moved to a county facility because he had no family able to care for him. He needed housing that would allow him to continue therapy, cook, maintain hygiene, and work toward walking again—but every affordable or subsidized option he found was inaccessible. Narrow doorways, small bathrooms, inaccessible kitchens—most apartments listed as “accessible” were not truly accessible.

After a year and a half of searching, Kyle finally found one apartment that worked: first floor, with wide hallways and doorways, and a kitchen and bathroom he could actually use with his wheelchair. The rent is $3,300—still far from affordable, but half of what the care home costs. With this housing, he has been able to build a workout space, cook for himself, and continue his recovery.

Kyle’s experience highlights a critical gap: accessible housing is almost never aligned with affordable housing. People with disabilities are often excluded from low-income options simply because they aren’t built with accessibility in mind. Independence shouldn’t cost extra—it should be a baseline. Alongside ACC, Kyle was able to apply and receive in-home care, find an apartment, and be connected with continued supports to help him with his journey towards independence.

1. Listen and believe our experiences. When we say something is inaccessible or that we’ve experienced discrimination, believe us. Avoid minimizing or questioning our experiences; access barriers may not be visible to you, but they are real to us.

2. Ask how to offer support before stepping in. If you want to help, start by asking if and how we’d like your support, especially in public situations. Respect our preferences, even if they differ from what you expect.

3. Be honest, respectful, and direct. Treat people with disabilities as equals. Communicate honestly and avoid being overly cautious or performative; authenticity builds trust.

4. Learn with us, not about us. Attend disability-related events, trainings, and celebrations. Support disability-led organizations, amplify our voices, and encourage others to do the same.

5. Understand that disability experiences are diverse. Disability intersects with race, class, gender, sexuality, and culture. Recognize that no single person represents all disability experiences.

6. Respect boundaries around questions and privacy. If you’re curious about someone’s disability, ask respectfully, and be okay if they prefer not to discuss it. No one owes an explanation about their body or experience.

7. Use inclusive language and honor preferences. If you’re unsure about what terms to use (e.g., “disabled person” vs. “person with a disability”), it’s okay to ask what someone prefers. Language matters, and being flexible shows respect.

8. Be comfortable being uncomfortable. Allies make mistakes; what matters is listening, apologizing when needed, and continuing to learn. Don’t let fear of imperfection stop you from showing up in solidarity.

These past couple of years at the Access Central Coast have been a journey of community networking and consumer services. Some readers may know I started working at ACC in July 2020 as a Community Living Advocate (CLA) in Santa Barbara, working with people in Santa Barbara County who have disabilities of all ages to achieve their independence goals. Before that, I graduated with a Master of Public Health and Disability Studies Certificate, moved to California from the Southeast United States to start a newly married life as a California citizen, and spent several months Airbnb hopping. All the while, my husband and I were navigating the beginning stages of Covid and isolation. Talk about an eventful set of months!   After a few months as a CLA, I moved on to working as the Focused Population Case Manager in ACC’s Ventura office in November 2020. Through this role, I assisted people with or at risk of a dementia diagnosis and their live-in caregivers (i.e., spouses and family members) with case management and education about the various types of dementia. One of the key services was caregiver respite through a partnership with Channel Islands Social Services. However, I also have assisted with connecting to other services at ACC and within their communities. I would also help raise dementia awareness and acceptance throughout Ventura County.    While I enjoyed the roles at ACC that I’ve had for the last couple of years, I am thrilled to start as the Public Health Advocate in October (next month)! This will merge my passion for health equity and access and my educational background into an exciting opportunity. I will help build disability representation on a State and Local level when responding to current and future public health issues. More details will come throughout my time in this position, and I would be happy to hear input from folks. All that to say, I look forward to what this next phase of the journey will hold!

It seems like every time I fly, I always run into one or two airport staff who are surprised I am traveling by myself. “Are you traveling with anyone?” is a question I get from many TSA agents. Once, a flight attendant asked me if I needed her to wait for my parents to pick me up. She was speechless when I told her I had lived alone for many years.

Due to heightened airport security, I am careful what I say when dealing with the airport staff. Sometimes I want to come back with a snappy retort like, yes, I am traveling with Leroy Moore. Leroy has done groundbreaking advocacy at the intersection of disability rights, racial justice, and hip hop. I would love for other people with disabilities to drop his name to TSA agents, too. That might just get them curious enough to look up his name on their next lunch break.

But instead of hoping the staff gets my sarcasm, there may be other ways to encourage staff at airports (and in other industries) to see those with disabilities as capable of being independent through education and training.

I often encounter situations where I am surprised that people don’t grasp that I make my own decisions. For instance, a government agency that assists me with living independently never fails to offer to invite my parents to meetings about my services. That agency also asks to speak to my parents when they wish to know the quality of their services.

After complaining for two years about the program and requesting to talk to my parents, I got a call from the person running the survey. He explained that several parents got mad at the researchers for talking to their offspring without their knowledge, so that is why they decided to ask for them.  

There’s a simple solution to the problem of asking to meet with a 39-year-old's parent that will appease both parties. Staff could be trained only to bring up the client's parents if they are A. a minor or B. under conservatorship.

Although it might sound like this issue is simply a pet peeve, I continue to feel the consequences of living in a society where some policymakers don’t view people with disabilities as independent. Recently California started a program that gives certain people with disabilities a budget to hire individuals to assist them with activities like daily living or teaching them yoga or how to use the computer. It used to be providers had to go through a lengthy approval process for the state to pay food their services.

While this program sounds great, California requires a person with a disability to pay $140 a month per service to a company to cut checks to the people assisting me. The money comes from the budget given to me by the state.  

While this requirement might help some, others should have the option to forgo working with the company and be able to issue checks directly. I would rather sit through a class to learn how to do payroll instead of paying $300 for a company to do HR for two or three employees.

Ironically, it's easy to make policymakers and others understand how independent I am. I can count on two fingers the number of people who didn’t acknowledge my independence when I asked them to do so. Making someone understand that I am capable is some of the easiest work I have ever done as an advocate.

Although I understand that being a cis-gendered white man plays a role in how people perceive me, if more people with disabilities are demanded to be seen as capable of making decisions, society may see independence as the norm rather than the expectation.

Each time we tell a server that we can order for ourselves or a doctor that we can make our own decision, we contribute to making independence the main characteristic people associate with those with disabilities.

Photo of Jacob Lesner-Buxton talking to his God Uncle, former State Assemblyman and LBGTQ rights activist Tom Ammiano, in his office in Sacramento.

For those who don’t know, an ally means someone who takes particular action to support a person or a group or both. For instance, if an able-bodied person complains about a building inaccessible to those with disabilities, a person might be considered an ally. No two people with disabilities agree on all the traits that make someone a good ally, but most of us agree that listening to us is an essential part.   Unfortunately, some people with good intentions forget to listen to our needs before trying to help us. This often results in awkward and unsafe situations. Recently, my fiance, who is legally blind, asked a movie theater employee, “where can I get the popcorn?” The employee answered by grabbing her cane and pulling her toward the concession stand, him on one end of the cane and her on the other. The experience led her to feel disoriented, and frustrated.   Checking in with a person before offering help is important. Asking how you can best be of help is also imperative to assure that the help is actually helpful.    Remember, if a person doesn’t require assistance at the moment, they might appreciate your help at a later date. While walking with my friend one Halloween night, I tripped and fell. When I asked my friend why he didn’t offer to guide me through the darkness, he replied, “you said that you didn’t need assistance six months ago when I offered.”   Besides knowing that a person's need for assistance may vary from day to day. I suggest not offering assistance out of guilt. I have been assisted by people who are impatient with the task we are doing. What they saw as helping me was really them helping themselves save time. For someone already a bit ashamed about asking for so much assistance, having someone complaining about the errands we are running makes me feel guilty for asking in the first place.   However, I do believe it’s appropriate to be honest with the person asking for help before the task. Asking the person for things like gas money for a ride or telling them about your bad shoulder that prevents you from assisting them with moving is extremely helpful to me. Like I said before, most people want to feel like they are not being a burden on others. Honest communication is essential to creating a helping relationship in which one person doesn’t feel like a burden and the other doesn’t feel like a savior.  

When your disability decides to transform into a tornado and tear through your safety net, how do you bounce back? Sometimes this tornado can be physically seen by others. Other times, it manifests as verbal warfare within the mind. In my case, having Bipolar Disorder is mostly invisible. The times it shows up physically though, it's like a storm goes on non-stop for weeks. When those weeks are over, it is clean-up time but... Where do I begin? Have I done a well enough job at putting speed bumps on my road? Did I utilize my toolbox to the best of my ability?   Mental health is a tricky one. We all experience the good and the bad days. People with Bipolar Disorder experience very intense mood changes. In my case, it took over three weeks to recover from a depressive episode. My room got messy. I missed some days of work. Eating became difficult. Sleeping was the only time I felt okay. I tried to explain the chaos and the pain to the people around me but it felt like I was speaking a foreign language. Regardless of the support and the love my safety net tried to provide, I felt alone and misunderstood.   If this feeling feels familiar to you, let me assure you that you are not alone. Let me also assure you that there is hope. Being misunderstood can be alleviated with proper education. After making it through the most recent depressive episodes, I learned a few things about myself. 1. I am resilient beyond comprehension. Having a disability can make someone feel otherwise but the fact that we can rise above its definition and stigmas is to be admired. 2. Happiness can be conserved within my mind and heart. Holding on to the excitement, hope, and love can help carry the weight during dark times.  3. Patience truly is a virtue. Cleaning up the tornado's mess allows your resilient spirit to shine through. The key to cleaning up the mess is patience. If you feel alone, please remember that you are not alone. Somebody does care even if that somebody is you. Making it through each day one foot at a time can be just enough to remind yourself that brighter days are ahead, even if they are just existing in your consciousness or dreams for the time being. A doodle by Paige Masson of a woman in a blue dress with a pink belt and yellow hair with thoughts shaped like flowers flowing from the top of her head. On one side of her is "Mania," colored in yellow and reflecting sunshine tornadoes. On the other side, blue for "Depression" with black tornadoes and blue background. Always split in half by the two emotions."

Disability is in the news with a major win for veterans. The U.S. Senate approved providing health care and benefits for millions of veterans injured by exposure to toxins in burn pits in Iraq and Agent Orange in Vietnam.  It has been determined that the PACT Act will now cease to force veterans to prove their disabilities and illnesses were caused by exposure to toxins in order to get medical coverage from the VA. The PACT Act is the biggest expansion of care in VA history. This change will alleviate a layer of hardship for veterans and improve access to the support they deserve. The story of the PACT Act in the news is an example of the mission of full access that we work toward every day, amplified and utilized on a macro level.  To read more on the PACT Act go to: https://www.npr.org/2022/08/02/1115325176/pact-act-veterans-burn-pits-toxins-passes-senate

Did you know that Close to 30 million adults in the U.S. could benefit from hearing aid use? And that the average price of an adult hearing aid is about $2,000-$3,000. It can range from $1,000 up to more than $4,000 for each device, depending on the level of technology. The good news is that the push for easier access to assistive technology had a big win recently! On August 16th, The U.S. FDA issued a final rule to improve access to hearing aids. Certain hearing aids for those who are 18 and older will now be available with no doctor's visit or fitting necessary. These new over-the-counter (OTC) hearing aids enable consumers with perceived mild to moderate hearing impairment to purchase hearing aids directly from stores or online retailers without the need for a medical exam, prescription, or fitting adjustment by an audiologist. 

“Reducing healthcare costs in America has been a priority of mine since Day One, and this rule is expected to help us achieve quality, affordable healthcare access for millions of Americans in need,” said Health and Human Services Secretary Xavier Becerra. “Today’s action by the FDA represents a significant milestone in making hearing aids more cost-effective and accessible.” What a great way to take down barriers and make healthcare accessible for all!

https://www.fda.gov/news-events/press-announcements/fda-finalizes-historic-rule-enabling-access-over-counter-hearing-aids-millions-americans

With the passing of the Americans with Disabilities Act (ADA) in July 1990, the month of July is Disability Pride Month. It's hard to imagine sometimes, but that was 32 years ago! Each ADA Anniversary allows self-advocates to reflect on how their conditions bring them strength. It also allows for calls to action in improving accessibility across the country and the world.

The first word I thought of while writing this piece is "intergenerational." This word means relating to people in different age categories. Whether you are Gen Z or a Baby Boomer, everyone will probably experience disabilities in one way or another. The chance of getting a disability increases as we age. So, people in each generation should learn lessons from those before and after theirs.

An event with valuable insights was when Judy Heumann spoke at the University of Georgia (UGA) a few years ago at the 2019 Georgia Disability History Symposium. The discussion happened while I attended UGA. As someone who lives in both pre-and post-ADA worlds, Judy highlighted the benefits it brought when signed while also recognizing the struggles that still exist long after. This is particularly the case for people with disabilities in other minority groups (race/ethnicity, LGBTQ+, etc.). One final thing that Judy discussed is switching words like "special needs" or "different abilities" in favor of using "disability" to help erase the stigma of having a condition. It's a natural part of living that should be embraced, not feared. 

Judy Heumann may not remember me from everyone she has met at all her public speaking events, but I certainly will remember the lessons I've learned from her and so many powerhouses that have come before. I will also work to pay it forward to future generations of self-advocates by both sharing views and learning about new perspectives. We all travel this road called life, and it's wonderful sharing it with others. Community connectedness is a huge part of Disability Pride. It is something to celebrate each July and always!

Our Community Living Advocate in Santa Barbara has worked with a consumer since 2017. He has been homeless since that time, sometimes sleeping on a couch at a friend’s apartment, sometimes sleeping in his car or just on the street. In 2017 we helped him sign up for all the waiting lists for subsidized housing that he was eligible for. We explained that the wait is typically several years long. We always let him know when a new opportunity for affordable housing came up. Finally in March of 2021 the consumer had reached the top of the City of Santa Barbara Housing Authority section 8 waiting list and received a voucher. This was a major milestone but the housing market in Santa Barbara is currently extremely tight, meaning there are very few apartments available that are under the current housing standard of $2015 for a 1-bedroom apartment. The ACC made multiple housing referrals from rental lists. Then the consumer on his own found a landlord who was willing to accept his voucher. Unfortunately, the Housing Authority turned it down because it did not meet their criteria. By this point, two months had passed and the Housing Authority gave him a 2-month extension. The ACC made more housing referrals. Then the consumer received a call that there was an opening at the Bradley Studios, a property built by the Housing Authority. The consumer was familiar with the property and was more than happy to accept the offer. He moved into the apartment in late June and is now more or less settled. He finally has stability in his life and can take care of several pressing health issues that require him to have secure housing for recovery. It has made a huge difference in his life.

These people are amazing and it is well worth your time to check them out. As a senior sometimes it is just plain strange because there are times when you may wonder if the modern world remembers the past at all and you may wonder where to turn for help, or with questions for people of our ages. Here is my story: The storms were coming and the weather reports were saying the power may be turned off or could be interrupted.

That was a big concern to me as I use oxygen at night and a nebulizer twice a day (that's a machine to take meds for the lungs).  What was I to do if the power went out? I saw a commercial on TV about the Access Central Coast and thought, well, what the heck? I will call them. Now, without complication ACC delivered a battery that can be used in case of a power outage. Just plug your equipment into it and bingo! You are safe to use your equipment no matter if a storm comes. 

The lady I worked with is Lauren Utterback and she is so professional and personable that you don't feel any discomfort at all asking for help. 

If you need help as a senior or disabled person certainly give them a call. It will be worth your time. 

-Anonymous, Consumer of Lauren Utterback, Emergency Preparedness Services Manager

My name is Ann and I am writing to tell you how deeply grateful I am to the Access Central Coast, Inc for first their loan of a Samsung Chromebook and now the gift of the same. Their generous loan and trust in me literally saved my life. It allowed me to reach out and stay connected with people and my long time Recovery 12 step meetings during the horrible loneliness and isolation of self quarantine for over a year. I am at high risk as a 72 and a half year old Lesbian with chronic PTSD  Survivor of multiple sexual assaults and a hate crime and still suffering from life long ramifications of the abuse along with blocked airway disease from being evacuated in the Woolsey Malibu fires in 2018. Having this Chromebook has empowered me to apply for emergency covid grants of food, help with dental bills, gas and drs bills. It also helped me to keep learning by attending zoom meetings in film theatre art and television. The ACC puts their efforts where their organization’s vision and goals are...helping persons with disabilities. They helped me stay alive and gave me hope.

God Bless Jaydon Gaines and her Associates.

I will forever be grateful for their kindness, support and generosity.  

Mr Romero received his computer in January and has been using it for a month. Before COVID 19, he did not have a use for a computer, just his phone. He could go and meet people in person. Now, he uses the computer to join meetings with other veterans and join classes with other service providers. He called his computer my ’best friend.’ Mr. Romero is so grateful that he is able to share this life experience with friends. He suggests our programs to other people with disabilities in need. Because of this program, he feels his overall well-being has drastically improved; he now has a connection with the outside world that he did not have prior to receiving his computer.

Testimonial from M. Romero, a Simi Valley resident and consumer of Jaydon Gaines - Community Living Advocate 

I'd like to thank you very much for the Personal Protective Equipment and backup battery the ACC provided for me and my family. You and your awesome Disability Disaster Access and Resources program have provided much needed peace of mind during precarious times. For that, I’m humbled and very grateful. Thank You!  

Prior to contacting the ACC, I was genuinely concerned about what I'd do if the power ever went out at my home. However, it wasn't until recently that it was announced there were going to be scheduled rolling "blackouts," that my concern significantly escalated. I've been a CPAP user since 2010 after suffering viral congestive heart failure. My life literally relies upon its use while I sleep. I began researching options and priced various systems, but ultimately couldn't afford them or concluded they weren't feasible for my home. The backup battery (also a power inverter) ACC provided allows me to power my CPAP.  It can also charge important electronics such as cell phones, tablets, rechargeable flashlights, and laptops. I have incorporated my new backup battery into my family's disaster preparedness planning and feel confident we would persevere through most short-term events.    

I'm a U.S. Air Force veteran with a service-connected disability and also a medically retired (broken back) law enforcement officer of more than 30 years. I live on a monthly fixed income, which makes large purchases difficult. The ACC has restored a previously lost sense of security to my daily living! I'm genuinely humbled. Lauren's patience, compassion, and smooth facilitation throughout the entire process has been a Godsend! I'm forever grateful and thankful.    

Anonymous, Consumer of Lauren Utterback, Independent Living Advocate

ACC's Assistive Technology Coordinator, Tamarr Paul, assisted one of our consumers, Beth, in obtaining a toilet riser. Check out the video above to hear Beth speak about how this is going to assist her. 

The COVID-19 Pandemic has shifted most services, appointments, and social gatherings to take place virtually, and having access to a computer has become more important than ever. In the above video, one of our consumers talks about how essential having access to a computer is for her and how receiving a Chromebook through ACC has benefitted her. 

How has the Disability Disaster Access and Resources Program changed your life?  

Ever since the Thomas Fire this has been in the back of my mind being worried about the electricity going off and all of a sudden PG&E referred me to you and there was an overwhelming amount of peace. It gives you a deep peace to know you’re not subject to the whims of the weather. You can never tell about the unknown factors. You can watch the weather all you want but the reality is you need to be prepared. 

How do you feel about how ACC has helped you prepare for disasters and emergencies? How did you feel before?   

It's like a miracle happened to me. That's the way I feel. In the beginning I couldn't believe it. I didn't believe it for the first week or so. It's wonderful, I don't know how to describe it, it's beyond words at times. Before planning with ACC there was nothing and I explored everything to find assistance. Unless I had $5,000 to buy a battery there was nothing for me and I felt frustration that the winds could make them turn the power off. It's nice to be able to do something about it. Before planning it made me feel powerless. It gave me power in this situation to get the planning.  

What is different now that you have the backup battery and disaster plan?

It's peace of mind I guess. It's being proactive instead of waiting for the situation to happen and seeing what help you can find. This program is safety and gives you a nice warm fuzzy feeling.

"ACC isn't like a government agency it's like people helping people. It's real help by real people."

-Michele, Consumer of Lauren Utterback- Independent Living Advocate

How has the Disaster Access and Resources Program changed your life?  

It’s made me realize I could be better prepared. Even with past training it’s good to update and change things. It’s important to start if you don’t have a plan especially with everything going on right now. If an emergency happens I want to make sure I have everything I need. I’m very appreciative of the plan. Once we sit down with our family members and friends we want them to all sit down and disaster plan too.

How do you feel about how ACC has helped you prepare for disasters and emergencies? How did you feel before? 

I feel more than I expected. I didn’t know you offered these types of things. I thought I would have to do research but it was easy to do it with one person and one agency. Especially for someone with anxiety issues researching multiple agencies can be overwhelming for somebody. 

I was not ready but now I am. 

-Dominique, Consumer of Lauren Utterback, Independent Living Advocate 

“Moving into my own place for the first time in two years I may have forgotten the importance of being ready for any possible disaster that may arise and unfortunately a little unprepared. The teachings of safety and preparedness from my own parents went over my head as I was more focused on moving into my place than the dangers that can always come up unexpectedly. I was thankful to have ACC with a team of well-prepared and knowledgeable staff to help cover the things I had forgotten.  Lauren Utterback went out of her way to bring me extra face masks and gloves during this uncertain time amidst the COVID-19 pandemic. With her help I was able to leave my home with a feeling of being better prepared to stay safe and healthy. Also, her help with putting together a list of emergency contacts and doctor information is now easily readable and hangs on my fridge for anyone that may need it in a hurry. Her suggestions for putting together an ‘emergency preparedness kit’ and the items to include helped me tremendously through a process I started to feel overwhelmed by. I now know I have a team I can go to for anything relating to preparation and safety among a list of other services they provide. 

"Thank you, Lauren, and thank you ACC”

-Nathan Lungu, Consumer of Lauren Utterback, Independent Living Advocate 

ACC's Assistive Technology Coordinator, Tamarr, helped one of our consumers to get a wheelchair ramp for her front door. Since she moved into her house about 3 months ago, she has been unable to leave and has relied on the support of friends and family due to access issues. Check out the video below to learn more about how this ramp has changed Monique's life!